Jennifer Lining
Virtual Assistant
I'm helping business owner to work on their online task. So they can spend most of their time with their families and focus on their business growth".
Who i am
About Me (she/her)
I am a well-versed administrative assistant and collection manager with ten years of experience providing administrative works by helping others and sharing knowledge. My experience, positive attitude and willingness to help others allow me to excel in administrative roles. I am an organised, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively.
Administative Support
If you have daily tasks or administration work that keeping you busy, and you can't do the tasks that will make your business grow more.
Well... it's time for you to get an extra helping hand to do it. I'm easy to be train and my attention to detail is superb.
Personal Assistant
I know you mean business, and just like everybody else in the industry, a personal assistant can be a great help for you.
If you want to prepare some documents, marketing materials, or book your travel arrangement, I can be a great help to you.
What can I do for you
Customer Support
With so many customers bugging you all day asking for refunds and cannot make successful transactions or can't even do simple task themselves to buy from the shopping cart, its time to call for help.
I have extraordinary patience to handle customer rage and emotions.
Data & Research
I know that business owners / CEO should be at the top of everything, we all agree, but you should not be doing it in repetition and you should not waste your time.
Why not delegate it to someone and start putting attention to the things that will grow your business.
Social Media Management
Keeping in touch with your customers, fans, colleagues or even strangers is not as hard as you think.
If you will hire me, I can manage your social media channels like Facebook, Instagram, and Linkedin and keep updates on what is happening in your business.
Calendar management
The owner has to focus on the business growth, seminars, and important events that you don't want to skip or overlooked? Well, you need someone to work with you. This duty also includes scheduling meetings, a key part of managing a client’s calendar, to streamline the process of organizing business meetings and save valuable time.
Why not hire me to prevent loosing the valuable clients and missing the important meetings to help your business grow more.
Relevant Experience
2011
cashier
Sm Hypermarket
Collects payments and accepts change for customers who pay cash. Bags purchases as needed. Provides a positive customer experience with friendly and courteous service. Counts cash at the beginning and end of their shift.
2012
TELEMARKETING SALES OFFICER (ONLINE)
Geeliph Incorporation
We, Telemarketers, contribute to lead generation efforts, utilizing their communication skills and product knowledge to identify potential customers and convert leads into sales.
2013
2015
receptionist
Romari Construction, Incorporated
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
EXECUTIVE SECRETARY
Romari Construction, Incorporated
As an Executive Secretary typically I work for corporations to provide administrative support and ensure a productive work environment. They greet office visitors and remind Executives about important deadlines or meetings. Their job is to work closely with an Executive to complete clerical duties and perform market research or data analysis tasks when Executives have more complex duties to attend to. They may also need to take notes during meetings with upper management, type up meeting minutes, and email them to attendees after meetings.
2017
2019-2022
document controller
Romari Construction, Incorporated
The Document Controller's responsibilities include typing contracts, archiving files, and ensuring all team members have access to necessary documentation. To be successful in this role, you should have previous experience reviewing technical documents along with the ability to spot errors. Ultimately, you’ll support our procedures maintaining transparent, up-to-date, and easily traceable documents.
Billing officer/collection manager
Romari Construction, Incorporated
Review and evaluate delinquent accounts, determining appropriate actions taken by company policies and legal requirements. Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions. To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.
Bachelor of science in tourism Management
University of The East, 2012
My university education honed my communication and organizational skills immensely by providing me with a number of the great work opportunities.
Certified hospitality management
Power Institute Hotel Administration , 2018
I received certification from the PIHA’s. Their mission is to prepare the youth for a responsible attitude by providing skills that can make him a productive partner not only with his family but with the company, community and country.
Education, Certification
Skills & Proficiencies
Planning
Coordination
I am able to plan strategically and remain organized for any workload.
Communication
I am always clear and honest with clients, fostering trust and long-term connections.
Budget-Friendliness
I can satisfy my clients' requests even with limited resources.
management
Leadership
I am a great leader who balances a fun atmosphere with professionalism.
Multitasking
I am able to attend to various tasks without compromising quality.
Time Management
I work efficiently so as not to waste time and resources.
"Jen, Thank you for your extra efforts on multi-tasking your job while our company is on crisis. You did an amazing job, and your commitment has not gone unnoticed. Keep up the good work, and let me know how I can continue to support you on future projects!"
Rhodel V. Rivera
long-time client
"Jen, We're impressed with how you adapted very quickly to our industry.''
Angeline Santos
client
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Jennifer Lining
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